Privacy Policy

Introduction

Akira Labs FZCO ("Akira Labs," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services, including our managed runtime platform that enables secure AI code execution.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Information You Provide Directly

We may collect information that you provide directly to us, including:

• Contact information (such as name, email address, phone number, and job title)
• Account credentials and profile information
• Payment and billing information for transactions
• Communications you send to us, including support requests and feedback
• Any other information you choose to provide

Information Collected Automatically

When you access our website or services, we automatically collect certain information, including:

• IP address and device identifiers
• Browser type and operating system
• Pages viewed and links clicked
• Date and time of your visit
• Referring URL
• Information collected through cookies, pixel tags, and similar technologies

Information from Third Parties

We may receive information about you from third parties, including business partners, marketing partners, and publicly available sources. We treat this information consistently with this Privacy Policy.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and support requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. These technologies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests from public authorities.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Akira Labs, our users, or others.
• With Your Consent: We may share information with your consent or at your direction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a portable format.
• Opt-Out: Opt out of marketing communications and interest-based advertising.
• Withdraw Consent: Withdraw your consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: